Every CICOD module, in one place.
The full application ecosystem across Work, Process, Engage and Operate — all running on the common CICOD Platform. Every plan includes every module; you simply start with the ones you need.
Work
Give people one place to work.
Workspace
One connected home for everyone's work, tasks and requests.
Drive
Enterprise file storage and collaboration.
Enterprise email that can start and feed processes.
Connect
Chat, voice and internal communication.
Meet
Video conferencing built into the workspace.
Sign
Signing, commenting and approvals on documents.
Knowledge
Learning, knowledge and capability development.
Performance
Performance management tied to real work.
Process
Digitise how work gets done — the strategic heart.
Workflow
Model any end-to-end process visually.
Forms
Capture structured requests, data and records.
Orchestration
Coordinate people, systems and decisions.
Case Management
Handle work that doesn't follow a straight line.
Records
Capture and retain the system of record.
Approvals & Queues
Route work to exactly the right people.
SLA & Escalation
Keep every case on time, automatically.
Business Rules
Automate the decisions inside a process.
Document Management
Version and manage the documents behind the work.
Notifications & Status
Keep everyone informed of where things stand.
Engage
Connect every stakeholder to the right process.
Client & Customer Portals
A branded space for the people you serve to request and track.
Service Portals
Raise and follow service requests end-to-end.
Supplier Portal
Onboard, transact with and manage suppliers.
Partner Portal
Give partners the tools and visibility they need.
External Forms
Capture requests from anyone straight into a process.
CRM
Manage relationships with the stakeholders behind every interaction.
Self-service
Let stakeholders help themselves and reduce queries.
Status Tracking
Live progress visibility for every stakeholder.
Notifications
Keep stakeholders informed at each step.
Operate
Run the processes unique to your organisation.
Customer Order Management
Order-to-fulfilment across every sales channel.
Inventory
Track stock in real time across stores and warehouses.
Assets
Register, locate and manage physical and digital assets.
Merchant
An e-commerce mobile application for selling and trading.
Webshop
An online storefront connected to your operations.
Logistics Partner Portal
Coordinate delivery and logistics partners.
Financial Services Portal
Deliver financial-service journeys on the platform.
Unified Collections Gateway
Aggregate revenue collections across payment channels.
The CICOD Platform
The common services every application shares.
Identity & Access
One identity, SSO and role-based permissions everywhere.
Workflow Engine
Drives every process from an event to an outcome.
Forms Engine
Build data-capturing forms with no code.
Orchestration Engine
Coordinate steps, systems and parallel sub-processes.
Document Services
Storage, versioning and collaboration for documents.
Records
The organisation's system of record, classified and retained.
Business Rules
Automate decisions, routing and validation.
Notification Engine
Deliver the right message at the right step.
Data
A consistent, shared data layer across apps.
APIs & Integration
Open APIs to connect your systems of record.
Audit
A tamper-evident trail of every action.
Security
Encryption and ISO 27001 controls throughout.
Analytics
Dashboards and reporting across the platform.
AI
Classification, summarisation and assistance, natively.
Get every module in one workspace.
Start free, pick where to begin, and connect the rest as you grow.